When you first create a credit note, Micronet defaults to item edit mode so you enter item details for the credit note. You can change this to text edit mode so you can enter free text for a credit note. This text also appears on the credit note to the debtor.
For example, you might add text that states the reason for the credit note, or useful information such as the courier delivering free of charge.
|
Best Practice You should always enter a text line that contains the invoice number of the invoice you are crediting. |
To select whether to manage items or text for a credit note:
Refer to "Enter Credit Transaction - Menu Options".
This option is selected by default – see "Entering the Credit Note Lines" for more information.
Now when you choose the Add or Insert buttons on the Enter Credit Transaction screen, Micronet displays the Enter Text screen instead of the Enter Credit Item screen. See "Enter Credit Item - Text" for information on this screen.
|
Technical Tip You toggle between the ITEM and TEXT menu options. When you select one, a tick appears next to it and the other option is toggled off. |
|
Technical Tip If you select an item line to edit, Micronet displays the Enter Credit Item screen even when the TEXT option is toggled on, and vice versa. |